Twin Trails Co Vinyl Sticker

Sterling Silver

Fine Silver

Sand Hill Turquoise

Returns

Twin Trails Co does not accept returns at this time.  

Shipping

Purchases over $150 will come with free shipping (with code FREESHIP150) via USPS ground within the US. If you would like to upgrade your shipping please do so at checkout. The option of adding insurance will also be available and is recommended! Once the item has left my studio, Twin Trails Co is no longer responsible. If you are experiencing any delays in shipping or are curious about where your item is at present, please contact the shipping provider. 

Ready-to-ship items will be sent out within 1-3 business days of order. Items with express shipping will be expedited through processing. Any expedited orders that would like to ship same-day must be placed by 12 pm PST.

General Care

Remove all jewelry before swimming, bathing, hand-washing, and exercising.  Harsh chemicals such as chlorine can cause metal discoloration as well as damage to stones. Apply and allow lotions, perfumes, and sprayable hair products to dry prior to wearing your Twin Trails Co piece.

Sterling Silver

Sterling silver will tarnish when exposed to oxygen and moisture in the air. We recommend storing your jewelry in an airtight bag, in a cool and dark space to minimize this tarnishing. At some point, all silver will need a polish to restore its original luster. I recommend utilizing the blue polishing cloth included in your order. Gently rub the cloth over the area to be cleaned in a back-and-forth motion until the shine is restored. Be careful to avoid areas that are intentionally darkened (patina) and any stones. 

Turquoise Stones

Because most turquoise is a natural stone, it is sensitive to many cleaning chemicals, including soaps. If your stone needs cleaning, take an old toothbrush and slightly wet it before very gently scrubbing it over the turquoise. Make sure to not add any soaps and not use too much force when scrubbing the Turquoise. After finishing scrubbing, make sure to not soak the Turquoise stone in water. Turquoise is a porous gemstone which means that it can start to absorb water. You may see the color change to deeper if you do soak it in water. Dry the turquoise with a dry cloth, preferably something really soft. Nothing too rough. Make sure that the cloth is also clean so that it doesn't stain the turquoise.